Evin Demirli Archives

Experience

Understanding Key Moments of Truth Along the Customer Journey

Understanding the pivotal moments that shape your customer's journey is crucial in today's competitive landscape.

Aaron InocencioMarch 14, 2024

Experience Insights

Rethinking the Lottery Proposition: New Players, New Realities, New Dreams

With younger Canadians 1/3 less likely to play the lottery, Efram Lebovits, Laura Richard, Evin Demirli, and Andrei Flueraru dive into the evolving dynamics and discuss what this means for the future of lotteries in our latest edition of The Level5 Strategy Perspective.

Aaron InocencioNovember 30, 2023

Illustration of various travel items in the tourism industry.

Insights Transformation

Navigating Emotional Decision-Making in the Travel and Tourism Industry

Despite economic headwinds in 2022 and 2023, the tourism industry remains resilient thanks to several factors that are reshaping the industry.

Aaron InocencioSeptember 6, 2023

Strategy

Pricing Strategy Amid an Ever-Changing Market

A price tag holds substantial weight. It is often the final purchase decision factor, and a contributor to brand perception.

Aaron InocencioMarch 23, 2023

Experience

Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

Customers have endless choices that are personalized across channels, offered on interconnected platforms, and can be accessed anywhere, any time from their smart phones. The stakes are high as companies compete for attention and share.

Aaron InocencioDecember 7, 2022

Insights

Opportunities for Increasing North American Lottery Sales Among Younger Consumers

Gen Z and Millennial consumers are re-shaping industries with their habits and preferences – and industries must adopt new strategies and approaches to attract and retain these customers. The lottery sector is no exception.

Aaron InocencioOctober 14, 2022

L5 Blog

“In consulting, you are offered an opportunity to push yourself a bit beyond and it can push you outside your comfort zone.”

Evin Demirli, Manager at Level5 Strategy, takes on challenges with confidence throughout his career with Level5.

Aaron InocencioJune 15, 2020

Understanding Key Moments of Truth Along the Customer Journey

Rethinking the Lottery Proposition: New Players, New Realities, New Dreams

Navigating Emotional Decision-Making in the Travel and Tourism Industry

Pricing Strategy Amid an Ever-Changing Market

Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

Opportunities for Increasing North American Lottery Sales Among Younger Consumers

“In consulting, you are offered an opportunity to push yourself a bit beyond and it can push you outside your comfort zone.”

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Understanding Key Moments of Truth Along the Customer Journey

Rethinking the Lottery Proposition: New Players, New Realities, New Dreams

Navigating Emotional Decision-Making in the Travel and Tourism Industry

Pricing Strategy Amid an Ever-Changing Market

Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

Opportunities for Increasing North American Lottery Sales Among Younger Consumers

“In consulting, you are offered an opportunity to push yourself a bit beyond and it can push you outside your comfort zone.”

Recent Posts

Recent Comments

Popular Posts

Categories

ABOUT US

JOIN OUR TEAM

LEVEL5 STRATEGY

SIGN UP TO RECEIVE UPDATES

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