You’ve known us as Canada’s leading Strategy Consultancy. Since 2002, Level5 has worked with over 300 clients across B2B, B2C, government and not-for-profit sectors in Canada, the U.S. and other parts of the globe. We’ve built our reputation on our proven ability to help clients define a clear and resonant brand promise to the market, and then equip them with the tools, capabilities and governance to keep that promise consistently.
As operating conditions continue to evolve and transform, so too have our clients’ needs and challenges. Naturally, our solutions and capabilities also had to evolve so that we could continue to deliver sustainable, profitable growth and a superior ROI for our clients through the power of their brand.
We are excited to share Level5’s most recent evolution: we have expanded our expertise in strategy to also include transformation and customer experience. Our evolution from a Strategy Consultancy to a Strategy and Transformation Consultancy reinforces Level5’s unwavering commitment to helping our clients define and consistently keep their promise to their customers in today’s dynamic and disruptive world.
Hear David Kincaid, Managing Partner & Founder, and Ian Madell, Managing Partner & President, talk about Level5’s evolution from a Strategy Consultancy to a Strategy and Transformation Consultancy – and the driving forces behind this evolution.
What we've done to evolve
During the last 3 years, we have brought on industry expertise to help grow Level5’s transformation practice and capabilities. As a result, we are better positioned to continue supporting our clients as they translate strategies into implementation and create unforgettable customer experiences that drive sustainable growth.
The results of our transformation capabilities speak for themselves: over 50% of Level5’s business today is transformation or customer experience in nature.
What has not changed
At Level5, we remain committed to earning the right to be your trusted partner. This means equipping you with the right tools, capabilities and governance to both define and consistently keep your brand’s promise to customers. It also means we consistently deliver all that we say we will deliver, and often much more.
We look forward to earning the privilege of being your trusted partner and helping you leverage strategy and transformation to achieve sustainable growth and a superior ROI.