Industry & Infrastructure Archives

Experience

The Electrical Power Outage:
A Customer Experience Challenge

Level5 recently supported a multi-national utility company to identify opportunities to deliver a better customer experience at a critical customer moment: the power outage.

Aaron InocencioDecember 5, 2023

Transformation

Opportunity Unleashed
Episode 1: A Conversation with Ryan Duffy, Founder & CEO of Blackstone Energy Services

In this inaugural episode, Michael welcomes Ryan Duffy, Founder and CEO of Blackstone Energy Services – an organization helping their clients deliver responsible energy management while lowering both costs and carbon.

Aaron InocencioMarch 22, 2023

Transformation

Level5’s Interview with Randy Pilon, CEO & Founder of Virox Technologies Inc.

"One of the toughest transformations to take on is when the business is growing and performing well, and there's no immediate reason to embark on a big change."

Aaron InocencioNovember 23, 2022

Strategy Transformation

Leading In5:
Featuring Geoff Frodsham, Former President & CEO of Princess Auto Ltd.

Geoff Frodsham spent 15+ years as an executive at many companies, managing teams in multiple departments. Here are his five top lessons on successful leadership in times of transformation.

Aaron InocencioAugust 11, 2021

The Electrical Power Outage:
A Customer Experience Challenge

Opportunity Unleashed
Episode 1: A Conversation with Ryan Duffy, Founder & CEO of Blackstone Energy Services

Level5’s Interview with Randy Pilon, CEO & Founder of Virox Technologies Inc.

Leading In5:
Featuring Geoff Frodsham, Former President & CEO of Princess Auto Ltd.

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The Electrical Power Outage: A Customer Experience Challenge

Opportunity Unleashed Episode 1: A Conversation with Ryan Duffy, Founder & CEO of Blackstone Energy Services

Level5’s Interview with Randy Pilon, CEO & Founder of Virox Technologies Inc.

Leading In5: Featuring Geoff Frodsham, Former President & CEO of Princess Auto Ltd.

Recent Posts

Recent Comments

Popular Posts

Categories

ABOUT US

JOIN OUR TEAM

LEVEL5 STRATEGY

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The Electrical Power Outage:
A Customer Experience Challenge

Opportunity Unleashed
Episode 1: A Conversation with Ryan Duffy, Founder & CEO of Blackstone Energy Services

Leading In5:
Featuring Geoff Frodsham, Former President & CEO of Princess Auto Ltd.