Unlocking the Power of CX for the Public Sector:
Why Your Organization Must Prioritize Citizen Centricity
Why Your Organization Must Prioritize Citizen Centricity
In public sector environments, citizens are the primary “customer”. Applying “Citizen Centricity” across your organization begins with a deep understanding of your end-user while also ensuring that citizen-centric initiatives are baked into your strategic roadmap.
Aaron InocencioApril 25, 2024