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Ian Madell

Managing Partner, Vice-Chair

As a Managing Partner of Level5, Ian is focused on helping clients grow their business in a profitable manner.

Ian Madell image

About Ian

A key to Ian’s success has been in building a firm of talented people to serve and address clients’ most important needs.

Prior to Level5, Ian has had the pleasure of working in multiple sectors throughout his consulting career helping clients develop pragmatic, action-oriented solutions that address their challenges. Ian’s experience includes being SVP Global Marketing and Product Design at Teknion Corporation, Managing Partner and Lead of Post-Merger Integration at BearingPoint / KPMG within the Business Transformation Practice, and Executive at Gannett Inc. (NYC) where he led a large re-engineering initiative.

In the pursuit of wellness, Ian enjoys farming, sailing, and travelling.

Ian has the innate ability to instill client confidence with his expertise in the areas of:

  • Strategic and Business Planning
  • Organization Transformation
  • Customer Experience
  • Organization Culture
  • Post-Merger Integration
  • Master Facilitation

Beyond Level5

  • Trustee and Chair on the Governance Committee at the Royal Ontario Museum
  • Past Board Member of the York School, Junior Achievement of Canada
  • Past Board Member of the Canadian Club Toronto
  • Highly sought-after guest speaker for a number of leading business schools


  • BA (Economics) from Western University
  • BCOMM and MBA from the University of Windsor

Latest ideas from Ian

Unlocking Personalization:
A Pragmatist’s Approach

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Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

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Key Success Factors through Post-M&A Integrations

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