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Level5 Strategy

Level5 Strategy

Management Consulting

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Ian Madell

Ian Madell, President & Managing Partner

Ian Madell

Managing Partner, Vice-Chair

“Companies that want to grow often struggle to define a clear vision of what success looks like. Frequently, a company will try a series of things that don't work out. That's when my expertise comes into play, helping them map out a clearer and more effective blueprint for growth.”

Professional Bio

As President and Managing Partner of Level5, Ian is focused on helping clients grow their business in a profitable manner. A key to his success has been in building a firm of talented people to serve and address clients’ most important needs.

Ian has the innate ability to instill client confidence with his expertise in the areas of:

  • Strategic and Business Planning
  • Organization Transformation
  • Customer Experience
  • Organization Culture
  • Post-Merger Integration
  • Master Facilitation

As a business community leader, Ian is committed to giving back. He is a Trustee and Chair on the Governance Committee at the Royal Ontario Museum, and a past Board Member of The York School, Junior Achievement of Canada, and Canadian Club Toronto. Ian has been a highly sought-after guest speaker for a number of leading business schools.

In the pursuit of wellness, Ian enjoys farming, sailing, and travelling.

Previous Experience

Prior to Level5, Ian has had the pleasure of working in multiple sectors throughout his consulting career helping clients develop pragmatic, action-oriented solutions that address their challenges. Ian's experience includes being SVP Global Marketing and Product Design at Teknion Corporation, Managing Partner and Lead of Post-Merger Integration at BearingPoint / KPMG within the Business Transformation Practice, and Executive at Gannett Inc. (NYC) where he led a large re-engineering initiative.

Education

Ian received a BA (Econ) from Western University, and both a BComm and MBA from the University of Windsor.

Ian's Latest Ideas

Customer Experience Diagram

Customer Experience: Make or Break Moment to Impact NPS and Loyalty Scores – a Case Study of the Credit Card Industry

Articles

Key Success Factors through Post-M&A Integrations – Driving Value Creation through Promises, Consistently Kept

Perspective Papers

Building a Successful and Sustainable Consulting Career

Articles

What Have Leaders Learned from the Pandemic?

Articles

The Voice of Retail Podcast: Perspectives on the Changing Consumer in the COVID-19 Era

Podcast
light bulb with stacks of coins and shopping cart

Beyond Survival and Stabilization:
How Retail Can Spring Back to Growth

Articles

What does it take to Build a Powerful Control Label Brand?

Articles
Episode 4: How Agile Supply Chains are Enabling Today’s Dynamic Customer Journey

Episode 4: How Agile Supply Chains are Enabling Today’s Dynamic Customer Journey

Podcast
“Linking Customer Experiences Across Multiple Channels is What the Great Retailers Are Building” – Interview with Ian Madell, Managing Partner and President at Level5

“Linking Customer Experiences Across Multiple Channels is What the Great Retailers Are Building” – Interview with Ian Madell, Managing Partner and President at Level5

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Awards

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© 2023 Level5 Strategy. All Rights Reserved. Terms of Use. Privacy Policy. By PixelPerfect Design Studio

2023 Full-Time Consultant Opportunity

About Level5 Strategy

Level5 is a leading strategy and transformation consulting firm based in Toronto. Our purpose is to inspire our clients, and each other, to grow and thrive. As a firm, we help our clients achieve a strong ROI by developing insights, strategy, and transformation through the lens of their brand.

Since our inception in 2002, we’ve worked with over 300 clients across B2B, B2C, government and not-for-profit sectors in Canada, the U.S., and other parts of the globe. Level5’s list of clients includes: Canadian Tire, Loblaws, Canada Goose, Sport Check, SickKids, Toronto Pearson, Girl Guides, and the San Jose Sharks, among many others.

Our people are our brand, and our culture is what sets us apart. We have six values that shape our culture and guide our behaviours: ambition, openness, integrity, caring, collaboration, and accountability. We strive to foster a culture that brings the power of learning, laughter, and diversity to life – where people with different backgrounds and experiences thrive in their professional and personal lives.

Social responsibility has been woven into the fabric of our firm for over 20 years. We aspire to make a positive impact on our clients, people, and the communities in which we live and work

About the Role

We’re looking for a Consultant to join our team. We are seeking an ambitious, energetic and curious mind who is able to adapt to a dynamic work environment. You will be expected to collaborate with other team members to support project team leads on extensive, challenging projects. Our multi-project approach will enable you to take on increased responsibility and gain experience and visibility in a number of organizations across various industries.

At Level5, we not only believe in the growth of our clients, but also in the growth of our people. We encourage our junior team members to think innovatively and make an impact from day one. We’re committed to providing our people with the tools and opportunities that allow them to thrive, grow and have fun.


Responsibilities:

  • Conduct comprehensive project research and analysis and translate them into actionable recommendations.
  • Build presentation materials that clearly communicate findings and recommendations to clients and internal teams.
  • Work cohesively across numerous projects and client teams simultaneously.
  • Support project leadership by attending and participating in client meetings, workshops, and presentations.
  • Manage day-to-day relationships and project management with clients.
  • Monitor project timelines and budget to make sure the assigned projects are on track and within budget.
  • Participate in business development.
  • Contribute to internal firm activities (e.g., marketing, business development and culture at Level5).

Minimum qualifications:

  • Bachelor’s or Master’s Degree.
  • Well-developed research and analytical capabilities, problem-solving skills, and critical and strategic thinking.
  • Business and financial acumen and excellent Excel skills.
  • Strong writing, storytelling, and presentation skills, including in-depth knowledge of PowerPoint.
  • Ability to work independently as well as collaboratively in a team, creating an inclusive environment.
  • Strong organizational, time management and multi-tasking skills.
  • Passion for learning.
  • 1-2 years of work experience (including internship) in management consulting or other relevant industry.

We offer a competitive salary and benefits package.

Note, Level5 will continue to adhere to public safety guidance throughout the COVID-19 pandemic. We have developed a return-to-office plan that offers flexible working options for our whole team, while optimizing our team culture and client delivery.

If you’d like to be considered for the role, please send your resume and cover letter to career@level5strategy.com with the role in the subject line of the email.


Level5 Strategy is committed to workplace diversity. We value our distinctive culture and believe it’s a key source of Level5 Strategy’s competitive advantage. We believe that a diverse workforce enables broader thinking, collaboration and problem-solving when meeting the needs of our clients. Diversity includes, but is not limited to, gender, age, nationality, race, religious beliefs, cultural background, sexual orientation, marital status and physical ability. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information about Level5, please visit our website at www.level5strategy.com.

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