Sylvia Palka Melo
“Transformation is not an event or a single-point destination. It’s a journey with a moving target that is constantly evolving. The organization’s culture needs to support this journey.”
Sylvia is a Director at Level5. Her ability to channel her hybrid background of Brand Strategy and Organizational Transformation enables Sylvia to do what she feels most passionate about: working closely with clients to translate strategy into implementable action. She partners with clients across a range of industries to co-build customer-focused strategies and helps clients to realize these strategies through Organization Design and Transformation.
Sylvia’s areas of expertise include:
- Brand Strategy
- Enterprise Strategy
- Strategic Planning
- Organizational Design and Transformation
- Change Management
- Executive Alignment and Facilitation
Outside of client work, she also co-leads Level5’s Women in Consulting initiative and internal Marketing efforts.
Sylvia loves tapping into her communications background to volunteer time to a number of meaningful causes. She is a frequent speaker at various industry and post-secondary events as well as help not-for-profits through pro-bono and low-bono consulting engagements.
Prior to joining Level5, Sylvia worked at Scotiabank for more than five years in a variety of progressive roles within customer service, people management, and communications. While completing her MBA, Sylvia worked with McEwen Mining on developing a Corporate Social Responsibility strategy and social sustainability program focused on the company’s operations in Mexico.
Sylvia holds an MBA from the Schulich School of Business and earned a BComm with a Specialized Honours in Human Resource Management from York University.