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What happens when customer experience, digital, omnichannel fulfillment, dynamic supply chain demands and a retailer’s brand promise all collide? How do you mitigate the issues and learn from the best? Join Claude Ricks, Managing Partner at Level5; Ian Madell, President and Managing Partner at Level5; Rob Gizzie, Director at Level5; and Mike Doherty, Partner at Demand Clarity – a supply chain strategy house – as they discuss the answers to these important questions. 

Related articles: If you liked our podcast, read our latest perspective paper "Customer Centricty" 

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