Experience Insights Strategy

From Insights to Impact:
A Practical Guide to Building Intentional Donor Experience Strategies

Learn how nonprofits can build intentional donor experience strategies that drive engagement and giving. Insights from Level5 Strategy.

RockStarMarch 6, 2026

Experience Insights

How Generational Differences Are Affecting Donor Behaviour

How generational donor behaviour is reshaping fundraising. Level5 Strategy shares insights on trust, engagement, and giving trends.

RockStarJanuary 28, 2026

Strategy

When Corporate and Brand Strategies Fall Out of Step

Corporate strategy means little without brand alignment. Discover why leaders must bridge the gap to deliver consistent, credible experiences.

RockStarDecember 8, 2025

Execution Insights

Executive Perspectives on the Future of the Canadian Mutual Insurance Industry

Interviews with Canadian leaders reveal how the mutual insurance industry is adapting—scale, broker shifts, and digital experiences drive strategy.

RockStarOctober 20, 2025

Experience Insights

What Really Motivates Donors to Give? Understanding the Drivers of Philanthropic Engagement

Research consistently shows that any decision someone makes is motivated roughly equally by what they get (the rational factors) and how they feel (the emotional factors)

RockStarSeptember 4, 2025

Women in Strategy

Four Takeaways of Enduring Strategy: How top executives are navigating uncertainty with strategies built to last

As part of Level5’s Women in Strategy initiative, we hosted a panel discussion featuring four C-suite leaders who shared how their organizations build and sustain enduring strategies.

RockStarJuly 23, 2025

Strategy

Strategies that Stick: The Importance of Measuring Progress

Level5 Strategy explains how better strategic planning measurement helps Canadian leaders align teams, track milestones, and stay accountable.

RockStarJuly 10, 2025

Strategy

Strategies that Stick: The Importance of a Strong Foundation

Level5’s research revealed that the majority of leaders felt a lack of stakeholder perspectives was a barrier to the ultimate success of their strategy.

RockStarMarch 20, 2025

Strategy

Employee Surveys: Key for Understanding Organizational Engagement and Ensuring Strategies Stick

RockStarMarch 13, 2025

Experience

Insights from the Customer Experience Executive Roundtable Discussions

Level5 brought together top cross-industry leaders for an exclusive Executive Roundtable, where they shared candid insights, challenges, and opportunities on driving customer-centricity in their organizations.

RockStarOctober 31, 2024

From Insights to Impact:
A Practical Guide to Building Intentional Donor Experience Strategies

How Generational Differences Are Affecting Donor Behaviour

When Corporate and Brand Strategies Fall Out of Step

Executive Perspectives on the Future of the Canadian Mutual Insurance Industry

What Really Motivates Donors to Give? Understanding the Drivers of Philanthropic Engagement

Four Takeaways of Enduring Strategy: How top executives are navigating uncertainty with strategies built to last

Strategies that Stick: The Importance of Measuring Progress

Strategies that Stick: The Importance of a Strong Foundation

Employee Surveys: Key for Understanding Organizational Engagement and Ensuring Strategies Stick

Insights from the Customer Experience Executive Roundtable Discussions

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