Connected Revenue
In many companies, Sales, Marketing, and Customer Success teams share a common goal: to grow revenue by converting leads into loyal customers and ensuring their ongoing success.
RockStarJune 26, 2025
Customer Experience in 2025: Priorities, Pressures, and What’s Next
Part two takes the conversation deeper. We asked CX leaders across industries about their priorities and concerns for 2025. Their responses reveal why smart organizations are doubling down on customer experience as a core element of their growth strategy.
RockStarJune 12, 2025
The Importance of Strategy in an Era of Uncertainty
If this Women in Strategy panel taught us anything, it’s that in uncertain times being a strategic leader requires clarity of purpose, the courage to make tough decisions, and the ability to listen and adapt.
RockStarJune 9, 2025
The Human Side of Strategy
Combining data-driven insights with empathy-based understanding allows leaders to not only develop the “right” fact-based approach but also to embrace the human side of strategy.
RockStarJune 5, 2025
From Passion to Purpose:
Winnie Wong on Embracing Identity and Redefining Success
Winnie Wong on Embracing Identity and Redefining Success
Winnie Wong's career has spanned countries, industries, and companies. To celebrate Asian Heritage Month, we recently sat down with her to talk about her career journey.
RockStarMay 30, 2025
Why the Right Strategy Might Feel Slightly Out of Reach
When it comes to strategic plans, aiming high isn't just okay, it can be a powerful catalyst for change. Read how scenario planning and our Narrative method can ensure better strategies.
RockStarMay 15, 2025
Strategies that Stick: Alignment to Accelerate
Our research shows 67% of leaders report misalignment in strategies. Read this article on how strategy development can ensure better alignment.
RockStarMay 1, 2025
What Excellence in Customer Experience Means in 2025
Level5’s experience suggests that organizations who are more customer-centric are best positioned to succeed. But how do companies become more customer-centric?
RockStarApril 24, 2025
