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Aaron Inocencio

Unlocking the Power of CX for the Public Sector:
Why Your Organization Must Prioritize Citizen Centricity Experience

Unlocking the Power of CX for the Public Sector:
Why Your Organization Must Prioritize Citizen Centricity

In public sector environments, citizens are the primary “customer”. Applying “Citizen Centricity” across your organization begins with a deep understanding of your end-user while also ensuring that citizen-centric initiatives are baked into your strategic roadmap.
Aaron Inocencio
April 25, 2024
Krista Wright, Executive Director of Polar Bears International. Photo Credit: Jenny Wong / polarbearsinternational.org
Building Success Together:
Krista Wright’s Journey with
Polar Bears International Women in Strategy

Building Success Together:
Krista Wright’s Journey with
Polar Bears International

When Krista Wright joined Polar Bears International as a volunteer, she never imagined making it her career. Now, nearly two decades on, Krista leads the organization as its Executive Director. Her journey to this point has been shaped by meaningful experiences and career-defining decisions.
Aaron Inocencio
March 7, 2024
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