Strategy

The Brand-Driven CEO ft.
Hugo Powell (Part 3): The Value of a Promise

In Part 3 of the seven-part series, David Kincaid and Hugo Powell discuss the former half of that phrase in the context of Hugo’s experience leveraging disaggregation to understand a brand’s value.

RockStarMarch 16, 2023

Strategy

Positioning: A Tool for Efficiency in Tech

Level5 Principal Sean Pavlidis delves into the “whys” and “hows” of positioning as a means for efficiency for technology organizations.

RockStarMarch 15, 2023

Women in Strategy

International Women’s Day Spotlight: Women of Level5

At Level5, our strength is our people, and that includes the amazing women who are an integral part of our company. To celebrate this special day, we conducted an interview to spotlight the incredible women of Level5.

RockStarMarch 8, 2023

Strategy

The Brand-Driven CEO ft.
Hugo Powell (Part 2): Creating Business Value

In Part 2 of our latest #BrandDrivenCEO series, David Kincaid and Hugo Powell exchange ideas about the creation of business value through brand. Hugo provides first-hand experience and insights based on his time managing Labatt and its acquisition by Interbrew SA.

RockStarMarch 2, 2023

Experience

Operationalizing Customer Experience: Four Important Steps to Translate Customer Journey Mapping into Tangible, Actionable Initiatives

In the second article in his Operationalizing Customer Experience series, Manager Joseph Smith outlines the Level5 approach towards an implementation plan driving ROI.

RockStarMarch 1, 2023

Strategy

The Brand-Driven CEO ft.
Hugo Powell (Part 1): Life Story

Meet Hugo Powell, a seasoned CEO, David Kincaid’s former boss and mentor, and the latest guest on our next segment of The Brand-Driven CEO series.

RockStarFebruary 16, 2023

Experience

Operationalizing Customer Experience: The Pain Points

Level5 Manager Joseph Smith offers insight into three key pain points organizations face as they embark on their journey to operationalize customer experience strategies.

RockStarFebruary 6, 2023

Strategy

Transforming Experiential Learning: Future-Proofing Your Education Strategy

Since inception, Level5 has worked with dozens of educational institutions and boards. With vast industry experience, Level5 has gained a deep understanding of the dynamic educational landscape.

RockStarFebruary 2, 2023

Strategic Partnerships Shared Objectives

Strategy

Strategic Partnerships: Reaching Shared Objectives

Level5 cultivates strategic partnerships with and for our clients by adopting approaches that extract value from both brands to reach shared objectives.

RockStarJanuary 26, 2023

Experience

Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

Customers have endless choices that are personalized across channels, offered on interconnected platforms, and can be accessed anywhere, any time from their smart phones. The stakes are high as companies compete for attention and share.

RockStarDecember 7, 2022

RockStar

The Brand-Driven CEO ft.
Hugo Powell (Part 3): The Value of a Promise

Positioning: A Tool for Efficiency in Tech

International Women’s Day Spotlight: Women of Level5

The Brand-Driven CEO ft.
Hugo Powell (Part 2): Creating Business Value

Operationalizing Customer Experience: Four Important Steps to Translate Customer Journey Mapping into Tangible, Actionable Initiatives

The Brand-Driven CEO ft.
Hugo Powell (Part 1): Life Story

Operationalizing Customer Experience: The Pain Points

Transforming Experiential Learning: Future-Proofing Your Education Strategy

Strategic Partnerships: Reaching Shared Objectives

Make or Break Moment to Impact NPS and Loyalty Scores: A Case Study of the Credit Card Industry

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